Intermittently unable to reach Splashtop Servers on EU stack

Incident Report for Splashtop

Resolved

This incident has been resolved.
Posted Jan 16, 2024 - 01:46 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 16, 2024 - 01:23 PST

Update

We are continuing to investigate this issue.
Posted Jan 16, 2024 - 01:10 PST

Investigating

Intermittently experiencing unable to reach server error from EU stack. The team is actively working on investigating this issue.
Posted Jan 16, 2024 - 01:09 PST
This incident affected: Splashtop remote desktop service (Global).
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