Service interruption

Incident Report for Splashtop

Resolved

This incident has been resolved.

Posted Apr 23, 2021 - 10:54 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 23, 2021 - 10:48 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 23, 2021 - 10:44 PDT

Investigating

Our servers in EU region are currently experiencing an issue. You might not be able to access your remote computers at this time. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

Posted Apr 23, 2021 - 10:17 PDT

This incident affected: Splashtop web console in EU (my.splashtop.eu).