Our service is experiencing intermittent connectivity issue in US San Jose region

Incident Report for Splashtop

Resolved

This incident has been resolved.
Posted Nov 04, 2023 - 19:17 PDT

Monitoring

system recovery is under way. we are monitoring the results.
Posted Nov 04, 2023 - 18:49 PDT

Identified

We have received report that one of our Cloud provider is experiencing intermittent connectivity issue in US San Jose region.

We have deployed mitigation.
Posted Nov 04, 2023 - 18:37 PDT
This incident affected: Splashtop remote desktop service (Global).