London region experiencing intermittent connectivity issue

Incident Report for Splashtop

Resolved

This incident has been resolved.
Posted Nov 15, 2023 - 05:02 PST

Update

This incident has been resolved.
Posted Nov 15, 2023 - 05:00 PST

Update

System recovery is under way. We are monitoring the results.
Posted Nov 15, 2023 - 03:20 PST

Investigating

We have received report that one of our Cloud provider is experiencing intermittent connectivity issue in London region.

We have deployed mitigation.
Posted Nov 15, 2023 - 02:52 PST
This incident affected: Splashtop remote desktop service (Global).