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You may experience service interruptions and account login failures during this time. We apologize for any inconvenience.","created_at":"2026-04-10T02:19:57.678-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-10T02:19:57.678-07:00","display_at":"2026-04-10T02:19:57.678-07:00","deliver_notifications":true,"tweet_id":null,"id":"nsy88cvwynjv","incident_id":"0xkpbpg9prjt","custom_tweet":null,"affected_components":[{"code":"jydqjqt8hld2","name":"Splashtop remote desktop service (Global)","old_status":"operational","new_status":"operational"},{"code":"2px5pcm629bf","name":"Splashtop web console (my.splashtop.com)","old_status":"operational","new_status":"operational"},{"code":"qx42ns1nc7n0","name":"Mirroring360 service","old_status":"operational","new_status":"operational"},{"code":"vjd1lck03h9y","name":"Splashtop corporate website","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Splashtop remote desktop service (Global)","created_at":"2016-11-02T00:57:26.342-07:00","updated_at":"2026-08-30T03:00:07.271-07:00","position":1,"description":null,"showcase":true,"start_date":null,"id":"jydqjqt8hld2","page_id":"146dh2d2pp25","group_id":null},{"status":"operational","name":"Splashtop web console (my.splashtop.com)","created_at":"2016-11-02T00:57:26.366-07:00","updated_at":"2026-08-30T03:00:07.321-07:00","position":2,"description":"Web management portal for Splashtop Remote Desktop services.","showcase":true,"start_date":null,"id":"2px5pcm629bf","page_id":"146dh2d2pp25","group_id":null},{"status":"operational","name":"Mirroring360 service","created_at":"2016-11-02T01:01:56.992-07:00","updated_at":"2026-08-30T03:00:07.378-07:00","position":7,"description":null,"showcase":true,"start_date":null,"id":"qx42ns1nc7n0","page_id":"146dh2d2pp25","group_id":null},{"status":"operational","name":"Splashtop corporate website","created_at":"2021-06-08T03:28:08.549-07:00","updated_at":"2026-04-26T03:00:07.304-07:00","position":8,"description":"www.splashtop.com","showcase":true,"start_date":"2021-06-08T00:00:00.000-07:00","id":"vjd1lck03h9y","page_id":"146dh2d2pp25","group_id":null}]},{"name":"Scheduled Maintenance announcement (EU/OC-stack)","status":"completed","created_at":"2026-04-10T02:15:04.550-07:00","updated_at":"2026-04-25T21:00:07.845-07:00","monitoring_at":null,"resolved_at":"2026-04-25T21:00:07.779-07:00","impact":"maintenance","shortlink":"https://stspg.io/bm2vq6nq2fkh","scheduled_for":"2026-04-25T18:00:00.000-07:00","scheduled_until":"2026-04-25T21:00:00.000-07:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-04-25T17:00:10.371-07:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-04-10T02:15:04.543-07:00","reminder_intervals":null,"id":"4gxgf0yb1cqw","page_id":"146dh2d2pp25","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-04-25T21:00:07.779-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-25T21:00:07.779-07:00","display_at":"2026-04-25T21:00:07.779-07:00","deliver_notifications":true,"tweet_id":null,"id":"plnngx28wbm7","incident_id":"4gxgf0yb1cqw","custom_tweet":null,"affected_components":[{"code":"zscsqcpynb2k","name":"Splashtop web console in EU (my.splashtop.eu)","old_status":"under_maintenance","new_status":"operational"},{"code":"lpw4p37s8yh5","name":"Splashtop remote desktop service (EU)","old_status":"under_maintenance","new_status":"operational"},{"code":"n62jgzc3nf4s","name":"Splashtop remote desktop service (OC)","old_status":"under_maintenance","new_status":"operational"},{"code":"z9ymdgd3jzyw","name":"Splashtop web console in OC (my.splashtop.nr)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-04-25T18:00:07.293-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-25T18:00:07.293-07:00","display_at":"2026-04-25T18:00:07.293-07:00","deliver_notifications":true,"tweet_id":null,"id":"206rt350j8tg","incident_id":"4gxgf0yb1cqw","custom_tweet":null,"affected_components":[{"code":"zscsqcpynb2k","name":"Splashtop web console in EU (my.splashtop.eu)","old_status":"operational","new_status":"under_maintenance"},{"code":"lpw4p37s8yh5","name":"Splashtop remote desktop service (EU)","old_status":"operational","new_status":"under_maintenance"},{"code":"n62jgzc3nf4s","name":"Splashtop remote desktop service (OC)","old_status":"operational","new_status":"under_maintenance"},{"code":"z9ymdgd3jzyw","name":"Splashtop web console in OC (my.splashtop.nr)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-04-25T17:00:10.287-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-25T17:00:10.287-07:00","display_at":"2026-04-25T17:00:10.287-07:00","deliver_notifications":true,"tweet_id":null,"id":"699zvl7mwspf","incident_id":"4gxgf0yb1cqw","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will perform a system maintenance for EU \u0026 OC stack on Sunday April 26, from 1:00 AM to 4:00 AM UTC (Sunday 3:00 AM to 6:00 AM CEST). You may experience service interruptions and account login failures during this time. We apologize for any inconvenience.","created_at":"2026-04-10T02:15:04.600-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-10T02:15:04.600-07:00","display_at":"2026-04-10T02:15:04.600-07:00","deliver_notifications":true,"tweet_id":null,"id":"3zd1shmhw48x","incident_id":"4gxgf0yb1cqw","custom_tweet":null,"affected_components":[{"code":"zscsqcpynb2k","name":"Splashtop web console in EU (my.splashtop.eu)","old_status":"operational","new_status":"operational"},{"code":"lpw4p37s8yh5","name":"Splashtop remote desktop service (EU)","old_status":"operational","new_status":"operational"},{"code":"n62jgzc3nf4s","name":"Splashtop remote desktop service (OC)","old_status":"operational","new_status":"operational"},{"code":"z9ymdgd3jzyw","name":"Splashtop web console in OC 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resolved.","created_at":"2026-04-15T01:45:45.156-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-15T01:45:45.156-07:00","display_at":"2026-04-15T01:45:45.156-07:00","deliver_notifications":true,"tweet_id":null,"id":"20pfbqm5pwtx","incident_id":"dzz6z4qbkqdh","custom_tweet":null,"affected_components":[{"code":"zscsqcpynb2k","name":"Splashtop web console in EU (my.splashtop.eu)","old_status":"operational","new_status":"operational"},{"code":"lpw4p37s8yh5","name":"Splashtop remote desktop service (EU)","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"We are continuing to work on a fix for this issue.","created_at":"2026-04-15T01:14:40.065-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-15T01:14:40.065-07:00","display_at":"2026-04-15T01:14:40.065-07:00","deliver_notifications":true,"tweet_id":null,"id":"xvkgtnjv3k48","incident_id":"dzz6z4qbkqdh","custom_tweet":null,"affected_components":[{"code":"zscsqcpynb2k","name":"Splashtop web console in EU (my.splashtop.eu)","old_status":"degraded_performance","new_status":"operational"},{"code":"lpw4p37s8yh5","name":"Splashtop remote desktop service (EU)","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"The issue has been identified and a fix is being 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You might not be able to log in Splashtop apps or my.splashtop.eu. Our engineers are working to resolve it as soon as possible. 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We will provide updates as necessary.","created_at":"2026-03-22T00:00:07.237-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-22T00:00:07.237-07:00","display_at":"2026-03-22T00:00:07.237-07:00","deliver_notifications":true,"tweet_id":null,"id":"2mn1zq2n5934","incident_id":"9yk66p4bpjpr","custom_tweet":null,"affected_components":[{"code":"jydqjqt8hld2","name":"Splashtop remote desktop service (Global)","old_status":"operational","new_status":"under_maintenance"},{"code":"2px5pcm629bf","name":"Splashtop web console (my.splashtop.com)","old_status":"operational","new_status":"under_maintenance"},{"code":"qx42ns1nc7n0","name":"Mirroring360 service","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-03-21T23:00:11.507-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-21T23:00:11.507-07:00","display_at":"2026-03-21T23:00:11.507-07:00","deliver_notifications":true,"tweet_id":null,"id":"d9p681c9jywp","incident_id":"9yk66p4bpjpr","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will perform a system maintenance for Global stack on Sunday March 22nd, from 7:00 AM to 9:00 AM UTC (Sunday 0:00 AM to 2:00 AM PDT, Sunday 4:00 PM to 6:00 PM JST). You may experience service interruptions and account login failures during this time. We apologize for any inconvenience.","created_at":"2026-03-01T20:12:30.588-08:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-01T20:12:30.588-08:00","display_at":"2026-03-01T20:12:30.588-08:00","deliver_notifications":true,"tweet_id":null,"id":"66x2l9bspczd","incident_id":"9yk66p4bpjpr","custom_tweet":null,"affected_components":[{"code":"jydqjqt8hld2","name":"Splashtop remote desktop service (Global)","old_status":"operational","new_status":"operational"},{"code":"2px5pcm629bf","name":"Splashtop web console (my.splashtop.com)","old_status":"operational","new_status":"operational"},{"code":"qx42ns1nc7n0","name":"Mirroring360 service","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Splashtop remote desktop service (Global)","created_at":"2016-11-02T00:57:26.342-07:00","updated_at":"2026-08-30T03:00:07.271-07:00","position":1,"description":null,"showcase":true,"start_date":null,"id":"jydqjqt8hld2","page_id":"146dh2d2pp25","group_id":null},{"status":"operational","name":"Splashtop web console (my.splashtop.com)","created_at":"2016-11-02T00:57:26.366-07:00","updated_at":"2026-08-30T03:00:07.321-07:00","position":2,"description":"Web management portal for Splashtop Remote Desktop services.","showcase":true,"start_date":null,"id":"2px5pcm629bf","page_id":"146dh2d2pp25","group_id":null},{"status":"operational","name":"Mirroring360 service","created_at":"2016-11-02T01:01:56.992-07:00","updated_at":"2026-08-30T03:00:07.378-07:00","position":7,"description":null,"showcase":true,"start_date":null,"id":"qx42ns1nc7n0","page_id":"146dh2d2pp25","group_id":null}]},{"name":"Scheduled Maintenance announcement (EU-stack)","status":"completed","created_at":"2026-03-01T20:08:39.912-08:00","updated_at":"2026-03-14T21:15:07.171-07:00","monitoring_at":null,"resolved_at":"2026-03-14T21:15:07.154-07:00","impact":"maintenance","shortlink":"https://stspg.io/z010khs3dyyy","scheduled_for":"2026-03-14T19:15:00.000-07:00","scheduled_until":"2026-03-14T21:15:00.000-07:00","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-03-01T20:08:39.958-08:00","reminder_intervals":null,"id":"f8xlwmyl5b9k","page_id":"146dh2d2pp25","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-03-14T21:15:07.154-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-14T21:15:07.154-07:00","display_at":"2026-03-14T21:15:07.154-07:00","deliver_notifications":true,"tweet_id":null,"id":"7m6v4y4dqrc3","incident_id":"f8xlwmyl5b9k","custom_tweet":null,"affected_components":[{"code":"zscsqcpynb2k","name":"Splashtop web console in EU (my.splashtop.eu)","old_status":"under_maintenance","new_status":"operational"},{"code":"lpw4p37s8yh5","name":"Splashtop remote desktop service (EU)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-03-14T19:18:07.141-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-14T19:18:07.141-07:00","display_at":"2026-03-14T19:18:07.141-07:00","deliver_notifications":true,"tweet_id":null,"id":"8nn52lmtfvpj","incident_id":"f8xlwmyl5b9k","custom_tweet":null,"affected_components":[{"code":"zscsqcpynb2k","name":"Splashtop web console in EU (my.splashtop.eu)","old_status":"operational","new_status":"under_maintenance"},{"code":"lpw4p37s8yh5","name":"Splashtop remote desktop service (EU)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-03-14T19:17:08.733-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-14T19:17:08.733-07:00","display_at":"2026-03-14T19:17:08.733-07:00","deliver_notifications":true,"tweet_id":null,"id":"18pgth2p2yv1","incident_id":"f8xlwmyl5b9k","custom_tweet":null,"affected_components":[{"code":"zscsqcpynb2k","name":"Splashtop web console in EU (my.splashtop.eu)","old_status":"under_maintenance","new_status":"operational"},{"code":"lpw4p37s8yh5","name":"Splashtop remote desktop service (EU)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-03-14T19:15:07.136-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-14T19:15:07.136-07:00","display_at":"2026-03-14T19:15:07.136-07:00","deliver_notifications":true,"tweet_id":null,"id":"hr1zsgx6qghm","incident_id":"f8xlwmyl5b9k","custom_tweet":null,"affected_components":[{"code":"zscsqcpynb2k","name":"Splashtop web console in EU (my.splashtop.eu)","old_status":"operational","new_status":"under_maintenance"},{"code":"lpw4p37s8yh5","name":"Splashtop remote desktop service (EU)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"We will perform a system maintenance for EU stack on Sunday March 15, from 2:15 AM to 4:15 AM UTC (Sunday 3:15 AM to 5:15 AM CET). You may experience service interruptions and account login failures during this time. We apologize for any inconvenience.","created_at":"2026-03-01T20:08:39.958-08:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-14T19:16:44.179-07:00","display_at":"2026-03-01T20:08:39.958-08:00","deliver_notifications":true,"tweet_id":null,"id":"15yd1z5hxnj8","incident_id":"f8xlwmyl5b9k","custom_tweet":null,"affected_components":[{"code":"zscsqcpynb2k","name":"Splashtop web console in EU (my.splashtop.eu)","old_status":"operational","new_status":"operational"},{"code":"lpw4p37s8yh5","name":"Splashtop remote desktop service (EU)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Splashtop remote desktop service (EU)","created_at":"2024-12-13T09:36:16.004-08:00","updated_at":"2026-08-21T21:00:11.927-07:00","position":3,"description":null,"showcase":true,"start_date":"2024-12-13T00:00:00.000-08:00","id":"lpw4p37s8yh5","page_id":"146dh2d2pp25","group_id":null},{"status":"operational","name":"Splashtop web console in EU (my.splashtop.eu)","created_at":"2020-08-10T15:42:53.607-07:00","updated_at":"2026-08-21T21:00:12.780-07:00","position":4,"description":"Web management portal for EU users who sign up Splashtop Remote Desktop services after June 22, 2020.","showcase":true,"start_date":null,"id":"zscsqcpynb2k","page_id":"146dh2d2pp25","group_id":null}]}]
}