intermittent remote session failures

Incident Report for Splashtop

Resolved

This incident has been resolved.
Posted Jun 02, 2019 - 17:16 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 02, 2019 - 16:44 PDT

Identified

Investigating

you maybe experiencing intermittent remote session failures due to Google Cloud network issue.
Posted Jun 02, 2019 - 13:50 PDT
This incident affected: Splashtop remote desktop service (Global).