Between 10:20AM-10:40AM PDT, some of our servers in the US West Coast region experienced intermittent network issues. We promptly scaled up and failed over to other servers in the West Coast region. During this time, user sessions handled by the affected servers were dropped. All connectivity should have returned to normal after user endpoints automatically re-attached to new servers. Duration of connectivity issues for the affected users should be in the range of 15-30 minutes.
We apologize for the delayed posting of information for this incident.