intermittent remote session failures in Japan and Australia region
Incident Report for Splashtop
Resolved
This incident has been resolved.
Posted Nov 01, 2020 - 18:01 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 01, 2020 - 17:28 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 01, 2020 - 16:53 PST
Investigating
Users in Japan and Australia region are experiencing intermittent remote session failures. We are looking into the issue.
Posted Nov 01, 2020 - 16:53 PST
This incident affected: Splashtop remote desktop service.