Intermittently unable to reach Splashtop Servers (Global stack)

Incident Report for Splashtop

Resolved

This incident has been resolved.

Posted Jun 22, 2025 - 21:42 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 22, 2025 - 20:47 PDT

Investigating

(Global stack) Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.com. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

Posted Jun 22, 2025 - 17:19 PDT

This incident affected: Splashtop remote desktop service (Global), Splashtop web console (my.splashtop.com), and Mirroring360 service.