Intermittently unable to log in Splashtop app

Incident Report for Splashtop

Resolved

This incident has been resolved.

Posted Nov 25, 2025 - 18:06 PST

Update

This incident has been resolved.

Posted Nov 25, 2025 - 17:53 PST

Update

We are continuing to investigate this issue.

Posted Nov 25, 2025 - 17:43 PST

Investigating

Our lookup servers are currently experiencing an issue. You might not be able to log in Splashtop apps. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

Posted Nov 25, 2025 - 17:42 PST

This incident affected: Splashtop remote desktop service (Global) and Splashtop remote desktop service (EU).