Service degradation

Incident Report for Splashtop

Resolved

This incident has been resolved.

Posted Aug 30, 2020 - 07:26 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 30, 2020 - 05:21 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 30, 2020 - 04:43 PDT

Update

We are continuing to investigate this issue.

Posted Aug 30, 2020 - 04:38 PDT

Investigating

Some customers are reporting inability to log in or connect to certain computers. We are investigating and working to resolve as soon as possible. Our apologies for the issues.

Posted Aug 30, 2020 - 04:35 PDT

This incident affected: Splashtop remote desktop service (Global).